New Articles

  1. Sale Adjustments

    Sale Adjustments Find Member > Activities > Transactions > Select Activity > Make Adjustment Find member. Click Activities. Click on the row of the activity to be adjusted. Click Transactions. C...
  2. Cancel Registration

    Cancel Registration Find Member > Activities > Select Activity > Cancel Find member.  Click Activities. Click on the row of the activity being canceled. Click the Cancel link. Choose the reason f...
  3. Transfer Registration

    Transfer Registration Find Member > Activities > Select Activity > Transfer The Transfer feature moves the participant from one activity to another. It auto-cancells the old activity and, if payment was made for the old a...
  4. New Registration

    New Registration Find Member > Offerings Find or add member. Hover over Offerings and click the program area from the drop-down menu. If needed, filter the list of available programs using the options on the lef...
  5. Cancel Membership

    Cancel Membership Find Member > Activities > Membership Activity Click Find Member and search for a member.  Click Activities.  Click on the row of the membership type the individual is canc...
  6. Replace Membership (Membership Type Change)

    Replace Membership (Membership Type Change) Find Member > Offerings > Membership > Add Find member. Hover over Offerings  > Click Membership . Click Add  on the new membership type. Choose the start date of the ...
  7. Household Membership Composition

    Household Membership Composition Member > Activities > Details Find member. Click Activities.  Click on the row of the currently active membership.  Click Details.  Check and/or un...
  8. Membership Modifiers

    Membership Modifiers Find Member > Activities > Recurring Billing Add Modifier (New Membership) Follow the steps to  Sell a Membership . Select the modifier from the drop-down menu on the product details screen ...
  9. Membership Hold

    Membership Hold Find Member > Activities > Recurring Billing Find member. Click Activities.   Click on the row of the currently active membership.  Click Recurring Billing.  Click the hold check box and enter...
  10. Sell Membership

    Sell Membership Find Member > Add Individual (if necessary) > Access Account > Offerings Find or add a member.  Add family members, if applicable.  Hover over Offerings and click Membership. Then, choose ...