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Sale Adjustments
Find Member > Activities > Transactions > Select Activity > Make Adjustment
Find member.
Click Activities.
Click on the row of the activity to be adjusted.
Click Transactions.
C...
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Cancel Registration
Find Member > Activities > Select Activity > Cancel
Find member.
Click Activities.
Click on the row of the activity being canceled.
Click the Cancel link.
Choose the reason f...
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Transfer Registration
Find Member > Activities > Select Activity > Transfer
The Transfer feature moves the participant from one activity to another. It auto-cancells the old activity and, if payment was made for the old a...
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New Registration
Find Member > Offerings
Find or add member.
Hover over Offerings and click the program area from the drop-down menu.
If needed, filter the list of available programs using the options on the lef...
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Cancel Membership
Find Member > Activities > Membership Activity
Click Find Member and search for a member.
Click Activities.
Click on the row of the membership type the individual is canc...
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Replace Membership (Membership Type Change)
Find Member > Offerings > Membership > Add
Find member.
Hover over Offerings > Click Membership .
Click Add on the new membership type.
Choose the start date of the ...
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Household Membership Composition
Member > Activities > Details
Find member.
Click Activities.
Click on the row of the currently active membership.
Click Details.
Check and/or un...
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Membership Modifiers
Find Member > Activities > Recurring Billing Add Modifier (New Membership)
Follow the steps to Sell a Membership .
Select the modifier from the drop-down menu on the product details screen ...
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Membership Hold
Find Member > Activities > Recurring Billing
Find member.
Click Activities.
Click on the row of the currently active membership.
Click Recurring Billing.
Click the hold check box and enter...
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Sell Membership Find Member > Add Individual (if necessary) > Access Account > Offerings Find or add a member. Add family members, if applicable. Hover over Offerings and click Membership. Then, choose ...