Cancel Membership

Cancel Membership
Find Member > Activities > Membership Activity

  1. Click Find Member > Search for Member. 

  2. Click Activities. 

  3. Click on the row of the membership type the individual is canceling.

  4. Click the Cancel link.

  5. Choose a reason for cancellation from the dropdown list.

  6. Change cancellation date, if needed

    • Change cancellation date to last day of the member’s final billing cycle. Any future sales already created beyond the cancellation date will automatically be reversed.

  7. Leave the Cancel Sales Transactions selection as is unless instructed otherwise.

  8. Click Save.